A Special Note about Children:
Children are not eligible to use our service and we ask that minors (under the age of 13) do not submit any personal information to us or use the service. The dinetonite.com website does not collect or maintain information from those actually known to be under the age of 13, and no part of our Website is structured to attract anyone under the age of 13.
INFORMATION THAT IS COLLECTED
dinetonite.com is the sole owner of the information collected on its Website. We will not sell, share or rent this information to others in ways different from what is disclosed in this policy, without first obtaining your consent.
dinetonite.com may collect information when you visit or use our Website. We also may automatically record information on our server logs from your internet browser, such as your IP address, page requests and cookie information. This information may be used to customize the content you see when you use our Website. This information is generally used to fulfill your requests, to contact you and to customize and improve your experience with dinetonite.com.
Every computer connected to the internet is given an IP address. We use IP addresses to analyze trends, administer the Website, track users' movement and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information, and our web servers do not record the email addresses of our visitors.
INFORMATION ABOUT THE DINETONITE NETWORK
The restaurants listed on the DineTonite Website took the opportunity to allow the DineTonite’s proprietary Electronic Reservation System to replace their traditional pen-and-paper reservation books. The same way, the DineTonite Websites pass pertinent information to the DineTonite System in individual restaurants that is required to secure or cancel online reservations, for example. However, individual restaurants cannot access any information from the DineTonite Websites. In some instances a restaurant may operate its own website and collect a myriad of diner/user information directly as part of the online reservation process. If this happens to be the case, only the information passed directly to the DineTonite Website to complete the transaction is stored by the DineTonite Website (e.g. diner name, phone and email address).
An online reservation may also be made through a restaurant’s website or via a DineTonite affiliate’s web link. Similarly, your personal information is passed through from these sites onto the DineTonite System. If you choose to make a reservation through these channels, you may not be entitled to receive certain benefits as you would as a Registered User through the DineTonite Website.
This document describes how DineTonite Website user information is collected, stored, used and, in specific instances, shared with restaurants via their DineTonite System.
INFORMATION YOU WILL NEED TO PROVIDE WHEN YOU USE THE DINE TONITE WEBSITES:
You can make restaurant reservations online using the DineTonite websites in the following way:
If you choose to register with DineTonite become a (Registered User) in order to take advantage of DineTonite's Preferred reservations, you will be asked to provide the following information:
You may choose not to receive emails from dinetonite.com (and/or from dinetonite.com restaurant partners), marketing communications from DineTonite or from the restaurant at which you've made an online reservation, other than automated service messages pertaining to your reservation, request or dining survey. If you would like to change your email preferences please send us an e-mail and we will remove you from our e-mail list.
Some of our services may be offered in conjunction with partner companies, affiliates or other companies or websites with which we work. In order for us to provide these services to you, it may be necessary for us to share your personal information with one of such entities. These trusted partners are not allowed to use personally identifiable information except for the purpose of providing these services. If you do not want your data to be shared, you can choose not to allow the transfer by not using that particular service.
For select restaurants and/or holidays, a valid credit card number may be required to secure a reservation through the DineTonite Websites. All such credit card transactions are fully encrypted and certified by GoDaddy. DineTonite then passes the credit card information to the restaurant at which the reservation is being made, just as would occur with a phone reservation requiring credit card information. DineTonite does not record or store the credit card information, except for the last four digits of your credit card which are only used for descriptive purposes.
Dinetonite charges a fee in order to take advantage of the preferred reservation. A credit card number may be required for these purchases. All such credit card transactions are fully encrypted and certified by GoDaddy. The credit card number is passed directly to the merchant bank for processing. Dinetonite might give you the option to keep the card stored in your account for future purchases.
Users outside of the United States should understand that all information shared during the registration and reservation processes is sent to and stored on secure servers that are located in the United States. The United States has data protection laws that may not be consistent with those of other countries. If DineTonite transfers your information outside of your host country, DineTonite will take steps to ensure that your privacy rights continue to be protected.
If you choose to make an online reservation using dinetonite.com, it is required that you are a registered user of dinetonite.com and you will need to provide the requested reservation date and time along with the number of people in the party (for best results, make your reservation during the restaurant's regular hours of operation). The system will automatically provide your name, address, email address to the restaurant along with the reservation. The restaurant has the option to contact you about the reservation; this call may be recorded for training and quality control.
INFORMATION ACCESSIBLE TO RESTAURANTS:
When you make a restaurant reservation using the DineTonite Websites, your name, address, email address and telephone number are provided to that restaurant.
DineTonite will only share the information specified above with the restaurant at which you have made reservations using the DineTonite Websites. Restaurants cannot use their DineTonite System to access information pertaining to diners or dining histories from other restaurants, with the exception that restaurants under the same corporate ownership may elect to share diner information between restaurant properties.
EMAIL FROM DINETONITE:
DineTonite sends automated service messages pertaining to upcoming or recent restaurant reservations, such as confirmations, reminders, and/or invitations to provide diner feedback. While you cannot unsubscribe from all service messages, you may select not to receive future diner feedback invitation emails by sending us an e-mail requesting to be removed from the list at email@example.com
EMAIL PREFERENCES / OPT-OUT
We send out two types of emails: transactional and promotional. Our users are given the opportunity to "opt-out" of receiving promotional communications from dinetonite.com by sending an email with the information to update to firstname.lastname@example.org.
Transactional emails include registration, confirmation, account update, customer service, restaurant surveys and other communications that dinetonite.com needs to reach our customers concerning their account, requests or purchases. This does not include any promotional communications, such as sales or specials. You may not opt out of these transactional communications. These emails will all be sent from a DineTonite.com address.
Promotional emails are sent to customers who opted into our email list. These emails share exclusive sales and offers with our users and will be sent from email@example.com. If you are having trouble receiving these emails, first check your spam/junk folder. Occasionally emails can mistakenly end up in your spam/junk folder; it may help to add firstname.lastname@example.org to your address book. You can also email email@example.com and have us check to make sure you are still on the list (be sure to include your email address). If you have opted-in to receive promotional emails you may opt out of these promotional emails at any time by sending an email with a request to firstname.lastname@example.org.
CUSTOMER SERVICES CORRESPONDENCE
From time-to-time dinetonite.com may request information from users via surveys. Participation in these surveys, to the extent we run any, is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address) and demographic information (such as zip code and age level). Survey information will be used for purposes of monitoring and/or improving the use and satisfaction of the Website.
RESTAURANT SURVEYS AND ACCESS TO INFORMATION
For purposes of allowing targeted marketing, restaurant owners are provided with access to the name and email information for each purchaser of a dinetonite.com dining certificate for their restaurant once that certificate has been validated. After you have used your dining certificate you may be invited to take a survey to provide feedback to the restaurant about your dining experience. These survey results will be provided to the restaurant. If you choose to leave comments the restaurant will be provided with your name and email address along with your comment so they may follow-up if necessary. If you would like to send comments to dinetonite.com you may send an email to email@example.com at anytime.
EMAIL FROM RESTAURANTS:
You may also consent to receive marketing communications from the restaurant at which you've made a reservation. DineTonite plays no role in the content, frequency, timing or unsubscribing process of any restaurant's marketing communications. If you would like to unsubscribe from a restaurant's marketing communications, please contact the appropriate restaurant directly.
PURPOSES OF USE OF YOUR PERSONAL INFORMATION:
DineTonite may use your personal information for the following purposes:
VIEWING YOUR PROFILE AND CHANGING YOUR PERSONAL INFORMATION:
Once a Registered User logs on to the DineTonite Websites, that user can view his or her personal information stored by DineTonite by clicking on the "My Profile" link at the top of the page. In addition to being able to view your recent DineTonite reservation history and Dining Feedback submissions, every user may also view and change the following personal information: name, email address, password, phone number, primary dining city, birthday, address and whether that user would like to receive marketing communications from DineTonite. This system is a self-management tool—in other words, a means for you to keep track of and record your purchases. For privacy reasons, dinetonite.com will not mark or indicate certificate or coupon usage, but has offered this system as a simple way for you to keep track of your purchases. The user at any time may contact DineTonite to request that all personal information be deactivated.
COOKIES, WEB BEACONS AND LOGGING:
You can erase or block cookies from your computer if you wish to do so (your internet browser help screen or manual will thoroughly explain this process), but certain DineTonite services, as well as parts of the website, may not work correctly or will not work at all if your browser is set not to accept cookies.
Web pages may contain electronic images (called a "single-pixel GIF" or "web beacon") that are used to count users who have visited that page, or to access certain cookies.
HOW DINETONITE USES YOUR PERSONAL INFORMATION:
DineTonite will never sell, rent, loan or otherwise distribute any of your personal information (including but not limited to your name, email address, phone number or any other identifiable information about you) to any third party without your prior expressed written consent, although DineTonite will pass certain information on to restaurants at which you make reservations, only as described above.
DineTonite does use aggregate data (based partly on IP addresses of website visitors) collected through its website to analyze website usability, system performance and usage trends. While this data, in its aggregate form only, may be shared with third parties with whom DineTonite works to analyze it, the data will only be shared under the strictest terms of confidentiality and will never contain any personally identifiable information pertaining to any user of the DineTonite Websites.
HOW RESTAURANTS MAY USE YOUR PERSONAL INFORMATION:
Restaurants in the DineTonite network primarily use diner information provided through the DineTonite Websites to secure the desired reservations. Additionally, as noted above, if the user has given permission to a restaurant to send email to that user's address, the restaurant may then contact the diner with special announcements or offers. If permission is not given, the user's email address will not be passed on to the restaurant.
The restaurants within DineTonite's network are separate businesses from DineTonite. While DineTonite encourages them to comply with data protection requirements, DineTonite will not be responsible if these restaurants fail to comply with respect to your information. Any complaints or inquiries regarding use of your information by an DineTonite restaurant, or marketing communications from an DineTonite restaurant, should be addressed directly to the restaurant in question.
HOW DINETONITE PROTECTS YOUR REGISTRATION INFORMATION:
The dinetonite.com team takes security seriously and takes numerous precautions to protect our customer’s personal information. When our users submit sensitive information via the Website (e.g. credit card information), such information is protected both on- and offline (We encrypt certain sensitive information using Secure Socket Layer (SSL) technology to ensure that our visitors' information is safe as it is sent over the internet to our server. SSL works by using a private key to encrypt data that is transferred over the SSL connection.
In addition, all of our users' sensitive information is restricted in our offices. While dinetonite.com employs commercially reasonable security measures to protect our data and seeks to partner with companies which do the same, we cannot absolutely guarantee the security of any data transmission over the internet or any wireless network. Unfortunately, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure, and we therefore are not responsible for any breach of security or for any actions of any third parties that may receive any such information.
DineTonite uses a state-of-the-art multi-layer encryption algorithm and makes its best efforts to ensure that all of your user information is secure. In addition, DineTonite stores all of your personal information on a secure server. DineTonite employs a staff that regularly maintains the security of all personal information stored, and that continually monitors and implements changes and improvements that become available in the electronic data security industry.
INFORMATION OR DATA SHARING
The website www.dinetonite.com may also release personal information to appropriate governmental authorities under the following circumstances:
DISCLOSURE, CORRECTION, SUSPENSION, OF USE OF PERSONAL INFORMATION:
If you wish to have DineTonite disclose to you the personal information held by DineTonite and the means through which DineTonite obtained such information, or if you desire the information's correction, suspension of use, or to be informed of the purpose of use by DineTonite, please contact DineTonite. (Contact information is provided in the "Contacting DineTonite” section below.) Upon receiving the request, DineTonite shall meet such request pursuant to the provisions of each applicable privacy regulation after it confirms that such request has been made by you personally.